People turn to lawyers during stressful life events. In this post, we will discuss some of the top lawyer review sites, along with tips and attorney advertising rules surrounding asking for and managing client reviews. The internet is a powerful tool for consumers.
What will they find when they type your name into the search bar? This may have an impact on whether they consider doing business with you. Keep in mind, this often depends on your specific niche, but the following websites are a great place to begin. You can learn more about managing and responding to attorney reviews in a post. Google has quickly become a giant contributor in the world of online reviews. Google is the most popular search engine in the world.
Finding reviews is effortless for people because your business profile will appear on the right side of the window when they search for you.
You have control over the information in your business profile, such as hours and contact information. People love the approachable and user-friendly format, which makes it a go-to for many consumers. Due to this popularity, Yelp and your reviews on it will usually be one of the first websites to appear when someone searches for you. The benefit of Yelp is the ability to share details about your practice. Include information about the services you offer and how you can be reached.
You can even include relevant photos.
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Thank the people who leave positive reviews, and be courteous and helpful with any negative ones. Note that inAvvo ed the Martindale-Hubbell family. While these two lawyer review sites are still distinct and separate, that may change with time. By claiming your Avvo profile, you can post important information about your practice, including your rates. Plus, you can monitor your attorney reviews and overall rating.
Martindale-Hubbell began in as a simple list of one reliable law firm in every city in the U. Today, a unique combination of peer review ratings and client review ratings give potential clients a comprehensive view of your abilities. Subscribers may choose up to two reviews with written feedback to display at the top of their client or Best website to find a lawyer review section.
This gives you the power to highlight what you want people to see first. Interested in learning more? The website has an extensive guide for attorneys looking to build a solid profile. There are profiles for one million attorneys worldwide, as well as articles on a range of legal topics.
In general, the Better Business Bureau has a solid reputation for accuracy in reviews and ratings. Your BBB rating has little to do with client reviews. Businesses may earn BBB accreditation after completing a thorough evaluation. If the Better Business Bureau reaches out to you regarding a poor review, you should always respond. Ignoring complaints can hurt your rating. Facebook needs no introduction. There are roughly 2. Simply put, your current clients and potential clients are probably using it. Facebook business profiles are easy to create and maintain.
The NOLO lawyer directory can connect potential clients with a list of attorneys who will compete for their business. Alternatively, they also have the option of viewing individual lawyers and connecting with whomever they choose.
NOLO gives you multiple options for marketing. You can maintain a basic profile that gives you the ability to publish articles and gain exposure through various directories. Many state bar associations include a roster of lawyers divided by location or area of practice.
These profiles typically include a biography, contact information, and details about services offered. Contact your state bar association to make sure your practice is listed with accurate information.
These are great places to the conversation. People are frequently looking for advice and referrals. From how you ask for reviews to the ethics of posting client testimonials online, there are regulations and guidelines that all attorneys must follow. The American Bar Association took legal advertising on inupdating outdated language that ly focused only on media like billboards and the Yellow s. The new rules reflect advertising across platforms and deserve some new attention.
These are the top lawyer websites to help you find the best lawyers near you
Businesses that ask for rules are all held to general advertising laws. Attorney advertising rules as they relate to lawyer review sites are even more specific. While some businesses offer gift cards or other incentives in exchange for reviews, attorney reviews are different. And, avoiding even that small gift may be a best practice to stay aboveboard.
Timing matters, too. Ask at the end of the case, regardless of the outcome, and get ready to manage your reviews more on that below! And what can you ask for in a review? Turns out, not much specific. Soliciting attorney reviews needs to be wide open and non-specific, asking only for the client to share how their experience was. And what you do with that information is also regulated. Keep reading.
A good basic guideline: the client comes first. Best website to find a lawyer not ask your clients to share personal information that they would not want widely known. Keep in mind that ABA ethics rules also mandate that you are not allowed to edit lawyer reviews. What your client writes must be posted in full. In light of this, consider if even asking them to share would make them uncomfortable. Re-think your approach to make the request as safe and ethical as possible for both your clients and your firm. Clients will be more inclined to review your work if you make it easy for them. Build review requests into the final paperwork for clients.
Include a link on any close-out communications with clients, and ask specifically for a review in any follow-up communications. You can ask for reviews periodically in social media and in any other marketing that goes to a list of clients who have opted in, but you cannot actively solicit reviews from people who are not yet clients. Treat your reviews like a part of your culture, for better and for worse. Thanking clients for positive reviews and regularly responding to less-than-satisfied clients shows potential clients that you are engaged after the case closes.
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Their satisfaction matters. Offer gratitude for the positive reviews and propose a follow-up for clients who express dissatisfaction. Some firms deate a specific time every week to respond to attorney reviews, and others might also deate a specific member of the firm. You might consider using a legal app to keep track of these responses.
Some states ban clients reviews and testimonials altogether, noting that these are only personal experiences and can be misleading. If they are allowed, post a link on your website to featured lawyer review sites. You can also add a link to your social media profiles.
Attorney reviews can help potential clients get to know your firm and what you have to offer, but they have to be done right. Knowing attorney advertising rules can help keep clients safe, expand your reach, and grow your firm. A solid online reputation is essential for long-term success. Next.